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COVID-19 Information - June 1, 2021 Update
Dear Family Members of the Detroit Lakes Animal Hospital,
We would like to update you and your furry friends on our COVID-19 protocol! It has been over a year of “curbside service” and we are happy to announce that we will be allowing clients in with their pets on a limited basis as of June 1st, 2021. Our new procedures are detailed for you below and if you have any questions please do not hesitate to contact our team members at 218-847-5674.
During all interactions we ask that you wear a mask that fully covers your nose and mouth. The mask should be worn at all times, even if you are fully vaccinated. We also ask that we practice social distancing as much as possible.
For doctor appointments, please call the Detroit Lakes Animal Hospital at 218-847-5674 and press the appropriate option number. A Veterinary Technician or Assistant will go over the appointment and any concerns you may have. We will then let you know when to meet our team member at the front door with your pet and you will be directed into the exam room. At this time we are only allowing one person to come in with their pet. We also ask that you remain in your exam room unless directed otherwise. After your appointment you will be checked out in your examination room or directed out of the clinic to await further test results, medical notes, etc and be checked out from there.
If you prefer or are unable to come in with your pet, we will continue to provide curbside service as previously performed through the COVID-19 pandemic. Please plan to stay in the parking lot until your pet’s appointment is over.
For food and prescription pick-ups we will continue curbside service as previously. Please call our office when you arrive and we will bring these items out to you.
For technician appointments we are still performing curbside service as well. Please call our office when you arrive and a Veterinary Technician or Assistant will go over the appointment with you. They will then meet you to transfer your pet to their care for their appointment.
Please plan to stay in the parking lot until your pet’s appointment is over.
We greatly appreciate everyone’s continued patience and understanding during this transition. We look forward to seeing everyone again!
Detroit Lakes Animal Hospital Team